click and collect is available for online purchases at all bassike locations within australia.

orders placed before 3pm aest will be available for same day collection during normal trading hours. visit our stores page, or use the find in store function on, to find your nearest location, product availability and store opening hours.

if the items in your order are available for click and collect, the store will appear as a click and collect location on the shipping page at checkout when completing your purchase. click and collect will only appear as a shipping option if all items in your cart are available at that location.

once you have placed your order, you will receive a click and collect confirmation email with your selected location store address and contact information.

you will receive a second email once your order is available for collection in store. for orders placed after 3pm aest, we cannot guarantee same day collection.

please present a copy of your click and collect confirmation email, which includes your order number, in store at the time of collection. you may be required to show photo id. please ensure anyone collecting your order on your behalf also has a copy of your original click and collect confirmation email.

if we are unable to fulfil all items on your order, we will contact you as soon as possible to arrange pick up of available items and shipment of any pieces not available for collection in store free of charge.

our usual online returns policy applies for all click and collect orders.